FAQs

At Glassivo, we seamlessly merge tradition with innovation. Rooted in Turkey's rich legacy of glass craftsmanship, we leverage lower manufacturing costs to offer unbeatable prices without sacrificing quality. Yet, we understand the importance of local touchpoints. With dedicated locations in New York and New Jersey, we ensure uninterrupted customer service and direct interactions. Choose Glassivo and experience the blend of Turkish artistry and American customer-centricity.

Absolutely! We can customize a sample tailored to your specifications. While the sample itself is complimentary, shipping fees will be your responsibility.

Absolutely. We understand that each project has unique requirements. Contact our team with your specifications, and we'll work diligently to bring your vision to life.

We offer a wide range of products, from architectural and decorative glass to energy-efficient and automotive solutions. Explore our collections to find the perfect fit for your needs.

Glass care is essential to maintain its shine and longevity. Use a soft cloth and a mild glass cleaner for regular cleaning. For specific product care guidelines, please refer to our product details or contact our support team.

Yes, we cater to a global clientele. We ensure secure and timely delivery to various parts of the world.

Our standard production timeline is specific to the type and quantity of your order. Additionally, international orders may take longer due to sea transportation. We recommend discussing your requirements with our sales team for an accurate delivery estimate.

We are committed to delivering quality. If your order arrives damaged or not as described, we will address the concern promptly. Please note that due to the nature of our products, we don't offer returns on items unless they're damaged or not as described.

You can request a quote directly through our website or by reaching out to our sales team. We ensure competitive pricing tailored to the scope of your project.

Yes, Glassivo is committed to sustainability. Our energy-efficient & sustainable glass range is designed to be eco-friendly, reducing carbon footprints and ensuring energy savings.

We'd be delighted to have you! Please schedule an appointment with our team to ensure we can offer you the best experience during your visit.

Yes, we take pride in meeting and often exceeding industry standards. Our products boast certifications such as LEED, Energy Star, and NFRC for energy efficiency and sustainability. For safety and durability, we adhere to ASTM standards and are also certified by the SGCC. Additionally, our offerings are Cradle to Cradle Certified™, and we've taken steps to protect our avian friends with Bird-Smart Glass certification.

Quality is paramount at Glassivo. Each piece undergoes rigorous testing and quality checks to ensure it meets our high standards before it reaches you.

We welcome custom projects and would be delighted to discuss your vision. Our team is equipped to bring even the most intricate designs to life.