Refund policy

Return & Warranty Policy

Thank you for choosing Glassivo. Our commitment to quality and satisfaction is paramount, and we stand by the superior craftsmanship of our products. Please read our policy carefully to understand the terms and conditions.

Returns:

Given the delicate nature of glass, all sales are final, and we do not accept returns. We recommend our customers to review their orders carefully before confirming their purchase.

10-Year Warranty:

Glassivo offers a 10-year warranty on all its products. This warranty covers:

• Performance: Our products are designed to offer consistent and optimal performance throughout their lifespan.
• Durability: We vouch for the robustness and longevity of our glass products.
• Efficiency: Our glass solutions promise energy efficiency and other product-specific efficiencies.

Damages & Defects:

Should you receive a product that does not meet the aforementioned standards, or if it arrives damaged, please notify us immediately. Glassivo will take full responsibility and either replace the affected units or provide a reimbursement for the damaged/broken items, depending on the situation.

More Information:

For a detailed understanding of our warranty terms and conditions, please visit our Warranty page at https://glassivo.com/pages/warranties.

Your trust is valuable to us, and we are dedicated to ensuring you have a seamless experience with Glassivo. If you have any concerns or questions, please do not hesitate to reach out to our customer service team.